Privacy Policy
Last updated: January 2024
This Privacy Policy describes how agile-beaver ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
Information We Collect
Information You Provide
When you contact us or request our services, we may collect:
- Your name and contact information (email address, mailing address)
- Details about your photo restoration project
- Payment information when you purchase services
- Photographs you submit for restoration
- Communications between you and our team
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymized where required by law)
How We Use Your Information
We use the information we collect to:
- Provide and improve our photo restoration services
- Communicate with you about your projects
- Process payments and fulfill orders
- Send service-related communications
- Analyze website usage to improve user experience
- Comply with legal obligations
Photographs and Digital Files
We understand that the photographs you entrust to us are personal and often irreplaceable. We handle all submitted photographs with care and confidentiality:
- Original photographs remain your property at all times
- We do not share, publish, or use your photographs for any purpose other than providing our services
- Digital copies are stored securely and deleted upon project completion unless you request archival storage
- We may retain anonymized before/after samples with your explicit written consent for portfolio purposes
Information Sharing
We do not sell your personal information. We may share your information only:
- With service providers who assist in operating our business (payment processors, shipping carriers)
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or acquisition
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Project files are typically retained for 90 days after completion to allow for reprint requests, then securely deleted.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information below.
Cookies
Our website uses cookies to enhance your browsing experience. Please see our Cookie Policy for detailed information about our use of cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
agile-beaver
245 Heritage Lane, Suite 302
Toronto, Ontario M5V 2K1
Canada
Email: [email protected]