GDPR Compliance
Last updated: January 2024
This page outlines how agile-beaver complies with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), United Kingdom, and Switzerland.
Data Controller
agile-beaver acts as the data controller for personal information collected through our website and services.
Contact address:
245 Heritage Lane, Suite 302
Toronto, Ontario M5V 2K1
Canada
Email: [email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
- Contract performance: Processing necessary to provide our photo restoration services
- Legitimate interests: Processing for business operations, security, and service improvement
- Legal obligation: Processing required to comply with applicable laws
- Consent: Processing based on your explicit consent, which can be withdrawn at any time
Your Rights Under GDPR
If you are located in the EEA, UK, or Switzerland, you have the following rights:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of your request.
Right to Rectification
You have the right to request correction of inaccurate personal data or completion of incomplete data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes collected or when you withdraw consent.
Right to Restriction of Processing
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing, including profiling. We do not engage in automated decision-making that produces legal effects.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may request verification of your identity before processing your request.
International Data Transfers
As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate data protection. For transfers to other jurisdictions, we use appropriate safeguards such as standard contractual clauses.
Data Retention
We retain personal data only as long as necessary for the purposes described in our Privacy Policy, unless a longer retention period is required by law. Typical retention periods:
- Project files: 90 days after completion
- Communication records: 3 years
- Financial records: As required by applicable tax and accounting laws
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices.
Data Breach Notification
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach poses a high risk, we will also notify you directly.
Supervisory Authority
If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or place of the alleged infringement.
Updates to This Information
We may update this GDPR compliance information periodically. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact
For questions about GDPR compliance or to exercise your rights, please contact us at:
Email: [email protected]